About Our Hearing Center
Since 2001, SoundChoice Hearing has been dedicated to providing the best audiological services for our customers, by using only the top line hearing technology available on the market. As a locally owned and operated family-business, the staff at SoundChoice hearing is dedicated to helping New Mexican's hear better and have a better quality of life.
Our goal is to not only help you hear better, but to also ease you of the exhaustion and stress hearing loss can cause. Since hearing care is just as important as caring for the rest of your health, we recommend you schedule an appointment today.
Damian H. Castillo, BC-HIS
Board Certified Hearing Specialist, Owner
SoundChoice Hearing has changed the way hearing health care is delivered in New Mexico. Damian Castillo, BC-HIS is a native of Albuquerque, NM. SoundChoice Hearing is the brainchild of Damian and his wife Christy. Married in 1997 they have six children and three grandchildren.
Hi I’m Damian Castillo and I want to personally welcome you to SoundChoice Hearing. I have had a long customer service career but, my life completely changed when I found my true calling... helping the people of New Mexico with their Hearing Health care needs. I became a licensed dispenser in 2002 and soon after I became Nationally Board Certified, one of only a handful of Board Certified Specialist in New Mexico. When we created SoundChoice Hearing, my wife Christy and I took what we learned early on in our respective careers and applied it creating the philosophy we stand by today at SoundChoice. That philosophy is simple; deliver an amazing experience to each and every patient we see, each time we see them. Our reviews speak for themselves. We offer the latest in technology to treat every type of hearing loss including the treatment of tinnitus (ringing in the ear). Combining great technology with our experience and knowledge provides for great outcomes. So call us and book your appointment today or simply use our online booking tool to book your time and location. And thanks again for visiting!
Office Manager, Owner
Meet SoundChoice Owner and Office Manager, Christy Castillo. Christy’s passion for helping others has led her to a successful career in customer service with over 25 years of experience. After recently retiring from a 15-year career with Southwest Airlines, she and her husband Damian wanted to make a difference in their hometown of Albuquerque. In 2009, SoundChoice Hearing was founded. Since that time Christy has guided clients through the process of improving their hearing health with SoundChoice’s technologically advanced services that are unparalleled in the state of New Mexico. Christy can help you discover that improved hearing is within reach with several financial options and a customer service guarantee.
Hearing Instrument Specialist
When it comes to customer service in the hearing health care industry, Chrissy Pease has over 22 years of experience. With more than two decades of working for a local audiology and hearing aid clinic, Chrissy has become an expert in providing excellent patient care to those with hearing loss. Over the years, Chrissy has also become an expert in outreach, marketing and networking within the hearing community and has built strong relationships with many hearing specialists, audiologists and senior care representatives. Since Chrissy joined our team in 2017, she has become an official licensed Hearing Instrument Specialist. Chrissy is excited to continue her career in the hearing industry and is excited to assist patients through their journey to better hearing.
Hearing Instrument Specialist
Heather Lovato has always had an interest in Hearing Sciences and Language which inspired her decision to attend UNM to become an American Signed Language Interpreter. After completing the program, she found that she wanted a career that allowed her to be a more active participant in a patient’s communication needs. In 2015, she entered the Hearing Aid world and shortly after in 2017 became a licensed Hearing Aid Dispenser. In 2022, she was nominated to sit on the Speech-Language Pathology, Audiology, and Hearing Aid Dispensing Practices Board for the state of New Mexico and currently holds her seat until 2024. Heather understands that getting hearing aids for the first time is a big step. Her goal is to always make each patient feel comfortable and confident after being fit for the first time. Heather not only wants to educate patients but their partners and family members on how to help their loved ones transition into making hearing aids a comfortable part of their everyday lifestyle.
Jenae is a graduate of the Southwest University of Visual Arts and holds a BA in Advertising and Marketing. She has experience developing fully integrated campaigns and copy, across all forms of media, for local and national brands within healthcare, higher education, financial, tourism, gaming, social causes and retail industries. Her work has been recognized locally and regionally for its strategic and creative excellence.