About Our Hearing Center
Since 2001, SoundChoice Hearing has been dedicated to providing the best audiological services for our customers, by using only the top line hearing technology available on the market. As a locally owned and operated family-business, the staff at SoundChoice hearing is dedicated to helping New Mexican's hear better and have a better quality of life.
Our goal is to not only help you hear better, but to also ease you of the exhaustion and stress hearing loss can cause. Since hearing care is just as important as caring for the rest of your health, we recommend you schedule an appointment today.
Damian H. Castillo, BC-HIS
Board Certified Hearing Specialist, Owner
Hearing Health Care is about to change the way it's delivered in New Mexico. Damian is a native of Albuquerque, NM. SoundChoice Hearing is the brainchild of Damian and his wife Christy. Married in 1997 they have six children and one grandchild.
Damian has had a long client contact career, beginning in 1989 when we went to work for America West Airlines. He worked in the airline business for 8 years working for Southwest Airlines 6 of those 8 years. Damian went on to become a client contact Manager for top companies, like Victoria's Secret Direct and Buy.Com. He has consulted for top companies in Albuquerque as well.In 2002, Damian found his true calling... helping the people of New Mexico with their Hearing Health care needs. He became a licensed dispenser in 2002 and most recently Nationally Board Certified. One of only a handful of Board Certified Specialist in New Mexico, Damian now has the opportunity to offer the people of New Mexico, his brand of client experience.
"Soundchoice, allows clients to experience what today's Hearing Aid Technology has to offer, using a virtual "Living Room" right inside our office". "Our ability to offer our clients a full experience by being able to hear TV and on the Telephone, give clients proof that today's hearing technology works!" states Damian.
Office Manager, Owner
Meet SoundChoice Owner and Office Manager, Christy Castillo. Christy’s passion for helping others has led her to a successful career in customer service with over 25 years of experience. After recently retiring from a 15-year career with Southwest Airlines, she and her husband Damian wanted to make a difference in their hometown of Albuquerque. In 2009, SoundChoice Hearing was founded. Since that time Christy has guided clients through the process of improving their hearing health with SoundChoice’s technologically advanced services that are unparalleled in the state of New Mexico. Christy can help you discover that improved hearing is within reach with several financial options and a customer service guarantee.
HEARING SPECIALIST, OUTREACH COORDINATOR
When it comes to customer service in the hearing health care industry, Chrissy Pease has over 22 years of experience. With more than two decades of working for a local audiology and hearing aid clinic, Chrissy has become an expert in providing excellent patient care to those with hearing loss. Over the years, Chrissy has also become an expert in outreach, marketing and networking within the hearing community and has built strong relationships with many hearing specialists, audiologists, senior care representatives and patients. Chrissy recently joined the team at SoundChoice Hearing and is now taking her journey, in the field, one step further by becoming a licensed Hearing Instrument Specialist. Chrissy knows this is the next step to round out her long career in the hearing industry and is excited to assist patients through their journey to better hearing.
Jenae is a graduate of the Southwest University of Visual Arts and holds a BA in Advertising and Marketing. She has experience developing fully integrated campaigns and copy, across all forms of media, for local and national brands within healthcare, higher education, financial, tourism, gaming, social causes and retail industries. Her work has been recognized locally and regionally for its strategic and creative excellence.
PATIENT CARE COORDINATOR
Katy’s background is in secondary education and before switching career fields, she was a high school Math and Science teacher. Katy also has several years of experience in customer service and the healthcare industry including medical billing and insurance. Today, as a Patient Care Coordinator, Katy has a passion for caring for our clients hearing health care needs.