At SoundChoice Hearing, we believe hearing care should be personalized, supportive, and easy from start to finish. Our process begins with a thorough hearing assessment to better understand your unique needs and determine the solutions that best fit your hearing, lifestyle, and budget. From there, we help match you with the right technology and ensure your devices are properly fitted and adjusted for comfort and performance.
As part of our 10-point superior service, we proudly offer free hearing tests, a free one-week trial of any hearing aid, 24-hour on-call service, in-home service, flexible no-interest and low-payment options, trade-in credit for old hearing aids, front row parking, and Se Habla Español.
Because we are locally family-owned and operated, our care does not stop after your first appointment. We provide continued support through follow-up care, routine maintenance, cleanings, and adjustments, all backed by our “Pay once, and you’re done” guarantee. Every step of the way, our goal is to make better hearing simple, accessible, and centered around your long-term success.
A comprehensive hearing evaluation is the first step in understanding your hearing health and finding the right solution for your needs. Our testing process is designed to determine whether hearing loss is present, assess its type and severity, and evaluate how it may be impacting your daily life. By using advanced diagnostic tools and reviewing relevant medical history when needed, we are able to deliver precise results and create personalized recommendations to support better hearing.
From personalized fittings to ongoing maintenance and dependable repairs, our hearing aid care is focused on keeping your devices working at their best. Each fitting is tailored to your unique hearing needs, with precise programming and adjustments to ensure comfort, clarity, and performance. We also provide guidance on daily operation, cleaning, and care so you can get the most from your hearing aids. For devices that need attention, our team can help with routine maintenance, in-office troubleshooting, and repair coordination for more advanced service when necessary.
Excess earwax buildup can lead to discomfort, muffled hearing, balance issues, and even a greater risk of infection if left untreated. Our earwax removal service is designed to safely and effectively clear blockages, helping restore comfort and improve hearing. In addition to in-office cerumen removal, we also provide helpful guidance on proper ear care and prevention so you can reduce the chances of future impactions and maintain better overall ear health.
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Meet SoundChoice Owner and Office Manager, Christy Castillo. Christy’s passion for helping others has led her to a successful career in customer service with over 30 years of experience. After recently retiring from a 15-year career with Southwest Airlines, she and her husband, Damian, wanted to make a difference in their hometown of Albuquerque. In 2009, SoundChoice Hearing was founded. Since that time Christy has guided clients through the process of improving their hearing health with SoundChoice’s technologically advanced services that are unparalleled in the state of New Mexico. Christy can help you discover that improved hearing is within reach with several financial options and a customer service guarantee.
Contact: christy@soundchoiceofabq.com
SoundChoice Hearing has changed the way hearing health care is delivered in New Mexico. Damian Castillo, BC-HIS is a native of Albuquerque, NM. SoundChoice Hearing is the brainchild of Damian and his wife Christy. Married in 1997 they have six children and three grandchildren.
Hi I’m Damian Castillo and I want to personally welcome you to SoundChoice Hearing. I have had a long customer service career but, my life completely changed when I found my true calling… helping the people of New Mexico with their Hearing Health care needs. I became a licensed dispenser in 2002 and soon after I became Nationally Board Certified, one of only a handful of Board Certified Specialist in New Mexico. When we created SoundChoice Hearing, my wife Christy and I took what we learned early on in our respective careers and applied it creating the philosophy we stand by today at SoundChoice. That philosophy is simple; deliver an amazing experience to each and every patient we see, each time we see them. Our reviews speak for themselves. We offer the latest in technology to treat every type of hearing loss including the treatment of tinnitus (ringing in the ear). Combining great technology with our experience and knowledge provides for great outcomes. So call us and book your appointment today or simply use our online booking tool to book your time and location. And thanks again for visiting!
Contact: damian@soundchoiceofabq.com
When it comes to customer service in the hearing health care industry, Chrissy Pease has over 27 years of experience. With more than two decades of working for a local audiology and hearing aid clinic, Chrissy has become an expert in providing excellent patient care to those with hearing loss. Over the years, Chrissy has also become an expert in outreach, marketing and networking within the hearing community and has built strong relationships with many hearing specialists, audiologists and senior care representatives. Since Chrissy joined our team in 2017, she has become an official licensed Hearing Instrument Specialist. Chrissy is excited to continue her career in the hearing industry and is excited to assist patients through their journey to better hearing.
Contact: chrissy@soundchoiceofabq.com